Contact & Support
We're here to help.
Email Support
For any questions, issues, or feedback about Dikto.
contact@dikto.aiWe typically respond within 24 hours on business days.
Billing & Payments
For billing inquiries, refund requests, or subscription management, you can also contact our payment partner directly.
Paddle SupportCheck your purchase receipt email for direct access to your subscription.
Company Address
FONTAINE68 SARL
123 Rue Principale
France
Frequently Asked Questions
How do I cancel my subscription?
You can cancel your subscription at any time through the Paddle subscription management link in your purchase receipt email. Your access will continue until the end of your current billing period.
How do I request a refund?
We offer a 30-day money-back guarantee. Email us at contact@dikto.ai or contact Paddle directly through your receipt. See our Refund Policy for details.
I'm not receiving the sign-in link
Dikto uses a magic link sent by email to sign in — no password needed. Check your spam or junk folder. The link is valid for 15 minutes. If the issue persists, contact us.
The dictation isn't working
Make sure you have an active internet connection and that your microphone permissions are enabled for Dikto in System Settings → Privacy & Security → Microphone. If the issue persists, contact us.
How do I delete my account and data?
Email us at contact@dikto.ai with your account email address and we will process your account deletion within 30 days, in accordance with GDPR.